The last call program complaints

He was so very helpful, pulling items, checking prices, verifying all parts were included in my lighting items, and I observed him doing the same for other customers as well. Finally, he carried and carted my almost 30 large and unwieldy items to my car and into my husband's suv. All the while, though working up a sweat on a cool day with his helpful manual labor, he was courteous, understanding, and positive.

I could not have been better served, by either Pete or Marcia. So, I hope NM knows what great ambassadors the two of them are for their brand. Made my brand loyalty all the stronger!

My story! I made my 1st purchase of 2 products, one is a Versace Watch which came with damaged strap which are caused due to its usage.

The website at least need to mention it as an open box product. Highly disappointed! Disappointed again! With all my first time shopping disaster experience with last call, I made up my mind to give it a second chance. I made my second purchase, and now the product got cancelled again. Why do you take orders when you can't fulfill?

So, I would recommend everyone not to make purchases from this site and get disappointed what if you made some plans based on your purchase and after a week you receive an email saying Oops! We can't fulfill your order.

It's just disgusting! Never Ever again! I purchased two sunglasses over a month ago and have yet to receive my refund to the original form of payment. Last Call for some reason issued me a gift card which I did not receive. When I called to tell them that I wanted the refund back to my credit card, they told me that it would be completed within business days.

It has been 3 weeks and I have yet to receive my refund, and after having called about 6 times I keep getting told that it will be refunded in business days. Worst customer service. When order was placed it reported an estimated delivery in 7 business days and now it appears that was also false. I didn't want to believe the reviews because this is Neiman Marcus, but unfortunately, they were true.

Are you kidding me? They still have my money to boot! This is just ridiculous. So basically, this company makes up merchandise out of thin air, charges people for this phantom merchandise, holds on to their money for weeks earning all kinds of interest, then finally says, "Ooops.

I guess we ran out". I recently ordered from this Neiman Marcus discount site and was quite pleased with the result. I received exactly what I expected quickly.

Materials were of first quality, exactly like those I have purchased at N-M itself. N-M is more expensive than the department stores I normally patronize, like Nordstrom and Bloomingdales, I had some trepidation paying close to Nordstrom prices for items an bargain outlet of N-M at similar, i.

At least on this occasion the answer was no. Purchased items included shoes, ties, socks. My 2 orders were cancelled 2 days after charging credit cards, at pretense of enabling verify "my information", but suggesting to make new orders with different credit card.

Wish i read these reviews before. I was blind-sided and their customer service was totally indifferent. Most of my wardrobe has come from last call because they are so dependable. I don't usually write reviews, but I use this site to decide whether or not to trust other sites, so I thought I'd put in a word for the site I know without a doubt is good to order from.

All of the clothes I order from them are great quality, and if I have a problem with anything for any reason, I usually just return it to the store no problem. Now with covid shutting down the store, I recently had an order, and some stuff fit bad, so I called customer service and they were very polite and scheduled a FedEx driver to come pick it up from me. I've been shopping this site for over 5 years, love it. Last call has a computer sort who gets coupons.

I was shocked as I tried to get coupons but they never open for me. The customer service for LC told me a computer decides who gets coupon code! Jennifer defended this by saying if a recent customer wants coupon computer is programed to work for the customer who buys more, I guess! I am very disturbed by favoritism. Good luck getting a coupon on this site it is set against you. This is my favorite site for online discount designer shopping.

The site is easy to navigate with useful filters for size, discount, designer, price, newly arrived. The sizing filter is super easy compared to other sites. The descriptions of the items are pretty consistent and the photos are detailed and can get enlarged. I have had some glitches during peak sales with purchases.

Also, customer service seems very entry level and unempowered to make decisions. Overall my most frequently used site, particularly to send gifts as well. They charge for the returns. What normal online store does that nowadays? They offer to take back to a store not to pay for a return but you can barely find one near you.

They have just a few. Super unhappy. I waited about 10 days later I contacted them again they told me it will takes little longer than expected at least days to reflect on my account So I expected I will get my money back in a few days later. A week later I didn't see my money so I contacted them again they told me because I used different shipping address than the address on my account so they issued a gift card instead of a credit back to my PayPal.

So if I want the credit back to my PayPal it will takes another days. So hopefully I will get my money back in another 2 weeks or so. I shopped inside the store, but sales people were not attentive and did not care to help.

When I asked the male sales person where is my fee tote, he simply went to the front door and removed the sign. He managed to say that free totes were given out until 12 noon.

So why are you removing this sign at 2. This was just another example of why this store is soo poorly rated. I ordered 8 itemsfrom Last Call and none of the fit properly and the quality was not there. I'm a Neiman's fan so I thought I would try it. Trying to return is a nightmare. Using the online method I was told I needed to contact them. I then was put on a 15 minute hold to get to an agent. Not to mentiin I'll pay over 25 dollars for an order of which nothing worked out.

Byer beware! I ordered and paid for 2 items on line. I was VERY excited to receive them They can keep the coupon. I have purchased from Last Call many times over the past 3 years. Then there are the necklaces that lose their finish in 3 months, or the earrings that are simply cheap and fall apart before they are out of the box.

They no longer deserve 4 or even 3 stars. I have been buying from NMLC for years, almost exclusively on line, although there is a store nearby. You get the better deal, not both! People, where can you go where you get both? Their products are high quality.

I wear their dress shirts everyday. They are also shoprunner, so I get free delivery. I have never had a problem with a return. The couple times I bought something and then it went on sale within a week, I got on line, opened the chat and they gave me a credit.

I look for the sales and then buy. You can't buy anything near that quality for close to that price. I love this store and strongly recommend it. Tip for consumers: Watch for the sales. Don't buy at their suggested price, it will go on sale in short order. I find it really difficult to shop for clothing I like in stores, so I come to this site to find items that I would likely not find in a store due to my level of impatience. I was surprised to see some of the negative reviews here as I have not had an issue yet.

The only reason I gave them four stars and not five is that I have not had to contact customer service for any reason, so I am not really equipped to provide feedback there.

I enjoy shopping at this site and have always had a really positive experience. Wife bought me a pair of shoes for Christmas. Shoes that arrived were 2 sizes too big. Box was thrown away accidentally on Christmas morning. Returned the shoes sans box, got 0 refund, and they kept them. Thanks for nothing, last call. Never again. The prices are great. Always have good mark downs but the store is kind of messy so you have to dig your way to find your size. When I received the confirmation e-mail it said signature required for delivery.

For those suffering from alcoholism, a brain allergy that triggers a craving beyond mental control, there are a few roads they can take. There is a program called Alcoholics Anonymous, a group which has but one primary purpose: to carry the message to the alcoholic who still suffers.

What is exactly is that message, one may ask? In the first step, the alcoholic admits defeat against the drink. Followed by that is step two, in which the alcoholic recognizes that he cannot control his drinking, however; putting faith in a power greater than himself would enable him to have his sanity restored.

Step three is turning his will and his life over the care of that Higher Power, as he is understood by the individual. In steps four and five, the alcoholic gets down to the causes and conditions by writing up a personal moral inventory and at this point you.

Sharing the entire contents of that inventory with somebody else is crucial, and then the alcoholic takes some alone time for steps six and seven having recognized his own character defects.

Preparing himself, the alcoholic asks his higher power to help him remove those very character effects which stand in the way of becoming of maximum service to the higher power and the fellows around him. In steps eight and nine, the alcoholic writes a list of all persons he had harmed and makes amends to every one of them, unless harm would be done.